Snobal user roles
There are three user roles on Snobal: Administrator, Content Manager and Device Manager.
Has unrestricted access to the entire platform.
Can access all key features of the platform, including creating/managing content, as well as managing devices. Content managers are unable to add new users or change company settings.
Device managers can add and manage devices and applications on the platform. Device managers are restricted from being able to change any experience content. They also cannot add users or change company settings.
|Function||Administrator||Content manager||Device manager|
|Dashboard||View and modify||View and modify||View and modify|
|Experiences/activities (incl translations)||View and modify||View and modify||View only|
|Media||View and modify||View and modify||View only|
|Reports||View and modify||View and modify||View only|
|Attendees||View and modify||View and modify||Hidden|
|Device management||View and modify||View and modify||View and modify|
How to modify a user role on Snobal
To modify a user role follow these steps:
- Login to Snobal admin dashboard using a user with an Administrator role.
- Click User on the left-hand side navigation under Administration.
- Select the user from the list.
- Double click on the Name or select (…) icon from Actions.
- Select Modify from the drop-down.
- Select user role from the User Roles drop down menu
- Click Update profile.
The user role for a user is now modified.
When a user role is modified from Administrator to Device manager for example then information that was previously available to that user for eg Attendee data is hidden. This means the Attendee menu is no longer visible from the Navigation Bar for the user.
User roles can only be modified by an Administrator on Snobal admin dashboard.